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In May 2012 the new ARA Program began to be provided: Organization, Clients and Regulation of DCV Registros (DCVR), intended for all its employees. Planned with 105 hours, this course will be completed in August of this year and its principle objective is to cover a series of needs of DCVR employees in terms of better understanding of how their specific tasks and each of the areas belong in contributing to the overall achievement of service delivery to clients.
HELIX_RESEARCH_CENTER
Depósito Central de Valores (DCV) once again began this 2013 with a significant emphasis on the quality of the service it provides to its clients. Various studies are carried out each year to measure the performance of the systems in order to detect and correct on a timely basis any negative incidents that arise, and which deviate from the standards of excellence in the service.
::: Alliance between DCV and Indeval has already activated its first account in Chile.
This corresponds to the GBM group, which is the number one stockbroker in Mexico in terms of market share.
::: Growth and consolidation is the forecast with which DCV envisages the year 2013.
Provide clients with infrastructure is the objective of DCV’s services.
::: Omgeo and DCV meet with clients.
LarrainVial, Celfin Capital and IM Trust became the first three Chilean stockbrokers to use the Omgeo Central Trade Manager through DCV.
News
Alliance between DCV and Indeval has already activated its first account in Chile.
Growth and consolidation is the forecast with which DCV envisages the year 2013.
::: DCV Registros meets with its clients in a Breakfast Conversation
The event was attended by various company representatives who highlighted the benefits of participating in these gatherings as an opportunity to interact, clarify and update knowledge.
::: DCV announces new Electronic Position Certificate (CPE) Service
This certificate allows significant time saving, since once requested, it is issued almost immediately.
::: Omgeo CTM service clients emphasize timesavings and simplicity in the use of the system
This system, which is already available in the market, provides significant time saving and minimizes the possibility of errors.
News
DCV Registros meets with its clients in a Breakfast Conversation
DCV announces new Electronic Position Certificate (CPE) Service
Omgeo CTM service clients emphasize timesavings and simplicity in the use of the system
| DCV begins a new year with emphasis on service quality. |
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Ensuring the quality of service involves the definition of standards, controls, investment in physical equipment and trained personnel, as well as many other processes that need to work altogether so that the perception of excellence in the provision of the service is complete. Therefore, again this year 2013, the necessary studies in the various areas are being coordinated both for DCV and DCV Registros in order to continue making progress in the mission of delivering quality services to clients. Being the supplier of infrastructure for the custody, settlement and other complementary services for the local and international securities market, in accordance with the highest standards of security, availability, efficiency and quality.
..::Continuous work with a specialized company
DCV Noticias
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::: Launch of American share issues on the Santiago Stock Exchange
16 new American share issues were listed on the Chilean foreign exchange market, sponsored by Deutsche Securities Corredores de Bolsa Ltda, and held in custody by DCV.
::: Organizational learning as a competitive strategy.
DCV develops a strategy of organizational knowledge management and learning to maintain its competitiveness.
::: DCV Registros is positioned as the leader in the market.
Eight new clients were brought in; over 22 thousand shareholders serviced in the premises located in Huérfanos 770 and; a successful process of shareholders’ meetings organized by DCV Registros are the total of this first semester 2012.
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