Market confidence and security towards the Depósito Central de Valores (DCV) was once again a constant, and the year 2019 was no exception. This was reflected in the fact that during this period a total of 121 new customers relied on DCV services.
This important project contains the total renewal of the core application, improvements to the current processes and the adherence to the best international practices in the securities depository industry, 2020 will be the year in which the DCV Evolution (DCVe)
With an average for the year 2019 of an 89% evaluation of grades 6 and 7 -equivalent to a grade 6.4-, the DCV service satisfaction study ended. Excellence in quality of service has always been one of the strategic pillars.