Information Security

In pursuit of high standards, DCV develops its Information Security Management establishing a series of policies, procedures, standards and guidelines that, as a whole, contribute to maintaining the confidentiality, integrity and availability of the information, while providing protection against potential threats and allowing to react and handle the information security incidents in a controlled manner.

In case you need to activate any alternative response due to the occurrence of a major incident, visit our website www.dcv.cl or request further information at the Customer Service Desk (MAC) at +56 223 939 001, or at our email This email address is being protected from spambots. You need JavaScript enabled to view it. or contact our Shareholders Assistance at +56 223 939 003, email This email address is being protected from spambots. You need JavaScript enabled to view it..

If you do not have a corporate email or landline, the contact will always be through the website www.dcv.cl and to the email address This email address is being protected from spambots. You need JavaScript enabled to view it. and/or This email address is being protected from spambots. You need JavaScript enabled to view it., together with the following mobile phone contacts +569 9099 4839/+569 9099 4842.

In order for our stakeholders to be informed of the Company’s Information Security Management within the company, DCV makes available the general guidelines of the information security management system through the following document:

General guidelines for the information security management system

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If you would like access to the policy of the information security management system, please request it through our Customer Service Desk and we will gladly deliver it to you.

For more details on the information security management system, you may directly contact the business continuity and information security officer, Mr. André Medel C. at +562 2393 9352/+ 569 6229 5077, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..


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