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Operational Risk

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As a support to its vision, mission, objectives, products and services provided, the Depósito Central de Valores (DCV) is committed and assigns a high priority to Integrated Risk Management through a transversal view and according to its current regulatory framework.

Risk Management is based on the following: those who are responsible and executors of the Processes, who are the primary risk managers; the Risk Area, which is in charge of risk management and monitoring; the Board of Directors or Executive Committee, which approves the establishment of the Model; and the Comptroller, who is responsible for evaluating the effectiveness of the implementation of Risk Management Policies.

In this way, Risk Management is consistently applied across all management levels, as an integral part of the set of policies and strategic guidelines of DCV. Therefore, all Management and staff must integrate and apply the procedures and practices of Risk Management within their daily activities.

 descargarpdf02-1 Download the General Guidelines of Operational Risk Management at DCV

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Client´s Help Desks

(562) 2393 90 01
Monday - Friday
9:00hrs. - 18:30hrs.

(562) 2393 90 03
Monday - Thursday
9:00hrs. - 17:00hrs.
9:00hrs. - 16:00hrs.

Our Offices

Apoquindo Avenue 4001
Floor 12, Las Condes.

Los Conquistadores Avenue 1730, Floor 24, Providencia, Santiago

Monday - Thursday
9:00 hrs. - 17:00 hrs.
9:00 hrs. - 16:00 hrs.