Circular Letter N° 339 "New Equity Deposits and Withdrawals Procedure for Depositors and Issuers"

Circular Letter Annex Fecha Reference Status Download
339 Yes 12.15.2021 New Equity Deposits and Withdrawals Procedure for Depositors and Issuers. In effects Yes



Dear Issuers and Depositors,

As it is known, Decree No. 4 of the Ministry of Health was issued on February 5, 2020, declaring a health alert in the entire territory of the Republic to face the threat to public health caused by the spread of Covid-19. The decree's validity was extended until December 31, 2021, according to Decree No. 39, issued on September 30, 2021.

To face the challenges imposed by the COVID-19 health crisis during 2020 and 2021, Depósito Central de Valores (DCV) implemented exception protocols and procedures informed in the Bulletin of March 19, 2020.

One of the procedures implemented by Depósito Central de Valores consisted of replacing the physical delivery of signed equity deposit and withdrawal certificates with their delivery via email after adhering to the Contingency Protocol established by DCV.

DCV is aware of the benefits involved in the use of electronic signatures, and it has worked in a new modality to receive equity deposit and withdrawal certificates to facilitate their processing and in a temporary phase towards even more efficient mechanisms, keeping our high-security standards and meeting the current regulations.

As established in Law 19799, passed on March 25, 2002, and amended for the last time on January 9, 2014, with Law 20720, participants may send forms in electronic format, this is, as an Excel spreadsheet including the image of the signatures of the transferor and the witnesses in the digital form.

To preserve the nature of electronic documents, scanning or digitizing documents signed by hand will not be allowed.

New Procedure for Equity Instruments Deposit and Withdrawal Transfers:

For those Depositors and Issuers that to date have adhered to the contingency protocol; their adhesion will be extended to the new procedure without the need to send a new adhesion form.

For those cases that need to inform changes to their adhesion or that correspond to new adhesions (both for the Depositor and the Issuer role), the adhesion forms with the changes or requested adhesions must be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. with the attached documentation signed by the general manager or the authorized legal representatives. DCV will have 48 hours to validate them and respond to that requirement.

If the issuer not managed by the DCV Registros subsidiary does not adhere to the protocol, DCV will reject the transfer due to the impossibility to deliver it electronically (the delivery of physical Equity Deposit and Withdrawal forms for their processing is no longer available).

The new procedure will be valid as of January 2, 2022, and more information can be downloaded from this Bulletins.

New Procedure


New for Equity Deposits and Withdrawals Single Form


Depositor Adhesion Forms


Issuer Adhesion Forms



For more information, please contact
the Shareholders Service Department.

This email address is being protected from spambots. You need JavaScript enabled to view it. +56 223 939 003





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