Bulletins

Protocols and exceptional procedures for the health contingency - DCV

Protocols and exceptional procedures for the health contingency - DCV

Dear Depositors,

As reported in the bulletin of March 16th, 2020, DCV informs its depositors about the protocols and exceptional procedures to be implemented with the aim of facilitating the processes in the face of the health crisis facing the country.

The new procedure consists of temporarily replacing the physical and signed delivery of various forms and records, by their delivery via email by agents appointed specifically for this purpose. These agents must copy in this email the areas that have been previously informed.

It is important to keep in mind that once the health contingency is over, these forms must be regularized under the procedures that will be in force.

Adhesion to the new exception protocol:

Depositors, prior to operating this method, must adhere to this new protocol. The preceding shall be done by sending the attached document signed by the General Manager or authorized agents to This email address is being protected from spambots. You need JavaScript enabled to view it. for its validation.

New exception procedure by type of operation:

1.- Deposit Transfers and Withdrawal of Equities:

  • The depositor shall complete the new single transfer form duly authorized and send it by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.(one transfer per instrument and issuer).
  • These forms must be sent to the emails defined in the adhesion form indicated at the beginning.
  • Bi-weekly they must send the originals duly signed (regularizing contingency operations) to our offices located at Av. Los Conquistadores 1730, 24th floor, District of Providencia, Monday through Friday from 10:00 to 15:00 hours.

2.Subscription and destruction of fund quotas administered by DCV Registros

  • They will be processed digitally until 15:00 hours.
  • These forms must be sent to the emails defined in the adhesion form indicated at the beginning.
  • Bi-weekly, the duly signed originals must be sent to our offices at Av. Los Conquistadores 1740, 24th floor, from 10:00 to 15:00 hours.

3.-FROI Fundsettle and FACI:

4.-FRI:

  • Issuances may be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. with the FEA (Advanced Electronic Signature) or digitally and our Central Issuance Registry unit will send the FRI in a PDF format for the Issuer's signature..
  • These forms must be sent to the emails defined in the adhesion form indicated at the beginning.

5.- Flow of Legal Backgrounds:

  • Desirably with the FEA (Advanced Electronic Signature) or digitally via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it., as appropriate.
  • These backgrounds must be sent to the emails defined in the adhesion form indicated at the beginning. 

6.- Other forms:

DCV may process by exception the attached forms for adhered participants; these should be sent to the MAC, This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Annex Form No. 3 Security Administrator Registry
  • Unblocking Form and Disabling of the Security Administrator.
  • Registration Form for Checking Accounts.
  • FRIC form.
  • FRD Depositor Registration Form.
  • Forward Service Form.

The forms that are generally used by our depositors can be downloaded from our site www.dcv.cl or requested directly from This email address is being protected from spambots. You need JavaScript enabled to view it.

 

"Adhesion Form New Exception Protocol"

Download

"Nuevo formulario único de traspasos"

Download

 

For more information please contact the
Customer service desk, MAC

This email address is being protected from spambots. You need JavaScript enabled to view it.  +56 223 939 001

 

Sincerely,

DEPÓSITO CENTRAL DE VALORES S.A.,
DEPÓSITO DE VALORES