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Dear Depositors,
In May 2018, we announced the start of the DCV Evolution Project, a process aimed at transforming the services that we provide to the market, and that includes the renewal of the CORE services platform with considerable improvements to the current business processes and the adherence to international best practices in the securities depositories industry. The entire process has been conducted with Nasdaq, who was selected as our strategic partner. This project responds to the need to look into the future with new capabilities, both at a process and technological level, to increase our value and impact in the capital market.
From that moment, and committed to considering the current and future needs of the market and our clients, and with the conviction that new technologies must be incorporated into the business to foster development, DCV has conducted the following activities with its clients:
| 1. FAMILIARIZATION |
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| This process took place between May and December 2019. Its purpose was to provide information on the DCV services platform user experience and for our clients to know about the project's plan to prepare for the different activities planned. Similarly, we received feedback that allowed us to adapt the original work plan. |
| 2. USER COMMITTEES |
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| They are comprised of 40 clients and representatives from the different roles and segments of the capital market, whose objective is to work in collaboration for this transformation process. This committee was formed in August 2020, and to date, more than 11 sessions have been held. |
| 3. 2020 TRAINING: |
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Early Training, Held in October 2020, whose objective was to train users to use the new technological platform. It included 54 hours of theoretical training. 2020 Market Tests: Held between November 2020 and January 2021. Their objective was to set up a training environment for Depositors to validate what they had learned in the early training stage and conduct testing of different scenarios in the platform on a larger scale. |
| 4. 2021 TRAINING: |
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Cycle #1 Theoretical Training, Conducted in April 2021. Its purpose was to train our depositors' users in the different business flows of the new platform. It included 19.5 hours of theoretical training. Cycle #1 Hands-on Workshops, Held during May 2021. Their purpose was to go in-depth into the learnings of the new platform through critical module sessions, in small groups, and with hands-on exercises where Depositors were able to clarify any specific questions they had. It included 54 hours of practical training. Cycle #1 Market Tests: Held during May 2021, whose purpose was to validate the lessons learned by our clients in the previously mentioned training and workshop sessions and to be able to test the platform on a larger scale in a training environment. Cycle #2 Theoretical Training: Conducted between June and July 2021. Its purpose was to train our depositors' users in the different business flows of the new platform. It included 19.5 hours of theoretical training. Cycle #2 Theoretical Training, Conducted between June and July 2021. Its purpose was to train our depositors' users in the different business flows of the new platform. It included 19.5 hours of theoretical training. Cycle #2 Hands-on Workshops:, Held during August 2021. Their purpose was to go in-depth into the learnings of the new platform through critical module sessions, in small groups, and with hands-on exercises where Depositors were able to clarify any specific questions they had. It included 36 hours of practical training. Cycle #2 Market Tests: Held during August 2021 and still ongoing. Their purpose is to validate the lessons learned by our clients in the previously mentioned training and workshop sessions and to be able to test the platform on a larger scale in a training environment. |
| 5. SECURITY ADMINISTRATORS SUPPORT WORKSHOP: |
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Focused on highlighting and reinforcing the activities that Depositors must conduct to prepare the new DCVe production environment before the market launch. Conducted in April 2022 and included three 90-minute sessions and 4.5 hours of hands-on sessions. |
| 6. LAST TRAINING CYCLE FOR 2022: |
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Currently in progress. It consists of a stage focused on going in-depth into the learning process or hands-on activities of the DCVe Platform, and that considers the content already addressed in the training plan, which will be of great support, especially for those that have recently become DCV service operators. |
| 7. ALL THE INFORMATION OF THE PROJECT IS AVAILABLE IN DCV's WEBSITE |
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Available since the beginning of the second semester of 2019:
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Altogether, more than 190 hours of training sessions have been provided, and we are currently working on the activities scheduled before the DCVe launch of services, planned for Monday, June 20, 2022. Now more than ever, we need the engagement of all depositors.
Stay tuned for the information that we will be sending via email and post on DCV's website.
Kind regards,
DEPÓSITO CENTRAL DE VALORES S.A., DEPÓSITO DE VALORES
