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DCV Advances its Technology Resilience Strategy Focusing on Business Continuity and Customer Experience
Depósito Central de Valores (DCV) has focused on operational continuity and excellence in customer service for several years and has been developing a strategic plan to strengthen its technological infrastructure, whose approach responds to the highest standards of resilience required by global markets, especially today, in the face of scenarios of increasing technological complexity and cyber threats.
Among DCV's priority lines of action are the advancement in "apification" processes, which will improve integration with customers and speed up the evolution of services, and the strengthening of infrastructure through hyper-convergence technologies, which will optimize the performance and scalability of platforms.
In these developments, one of the main challenges undertaken by the company's technology and cybersecurity team has been to ensure a seamless experience for market participants, regardless of which data center they connect from. To this end, DCV has designed an architecture that allows it to operate simultaneously in different locations, ensuring a rapid response to any disruptive event.
This has allowed the DCV Evolution deposit platform to process 379,831 transactions in the first quarter of 2025, with an average response time of 0.61 seconds.
Resilient connectivity and long-term vision
The implementation of alternative communication routes to data processing centers is part of a comprehensive vision in which connectivity is not only a means to operate but also a critical element to build trust. Guillermo Toro, DCV's Technology and Cybersecurity Manager, emphasizes that "diversifying routes and working on models such as the cold site positions us not only as a prepared entity but also as leaders in technological resilience within the capital markets."
Along the same lines, the company is exploring the activation of a cold site in the cloud, which would allow DCV to respond quickly to major incidents, ensuring that its critical platforms remain available and that data remains intact, even in extreme contexts.
Trust built on technology and risk management
The ongoing plan also considers continuous improvement in cybersecurity protocols, active monitoring, and automation of relevant processes, allowing not only to anticipate risks but also to respond in a coordinated and effective manner. Strengthening infrastructure through hyperconvergence technologies contributes to strengthening critical operations, offering greater flexibility and efficiency in resource management.
With these actions, DCV reaffirms its commitment to the stability of the financial system and the development of a more robust and secure capital market for all its participants.
"DCV's technology strategy aims not only to mitigate risks but to build a standard of excellence that inspires trust and is aligned with international best practices," says DCV's Technology and Cybersecurity Manager.
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