Training, a commitment to the market
THE OBJECTIVE IS TO INCREASE THE UNDERSTANDING OF THE SERVICES AND THUS ALLOW A MORE EFFICIENT OPERATION THAT FACILITATES THE DAILY TASKS OF CLIENTS.
As one of the most important entities of the financial system’s infrastructure locally, the Depósito Central de Valores (DCV) continuously conducts training cycles for market operators and also for other interested entities. The objective is to increase the understanding of the services and thus allow a more efficient operation that facilitates the daily tasks of clients.
DCV annually has a training program that includes the central aspects of its services such as: security administrator, national custody, treasury, guarantees (special pledge), among others. Many people have participated in the talks.
In line with the new times, four years ago DCV decided to implement a system of remote talks, taking advantage of technology and favoring the travel times and comfort of its clients.
This method has been complemented with face-to-face activities. In this regard, last year almost 1,000 people were trained, with a special focus on the operations and legal areas.
In addition to the formal online training cycle - which began in October - this year there has been training associated with the “DCV Evolución” project. “During the months of May to date, we have made many ‘familiarization’ talks to approach clients and explain in detail the project, showing the new Nasdaq platform and its benefits, in addition to hearing questions or concerns,” added Melys. o date, more than 30 meetings have been held and more than 200 people representing the 187 depositors have attended.