Dear Participants,
As a reminder and to include more information to the information provided in DCVe Today No. 8, and in the DCV Newsletter of August 16, the payment request password in the DCVe Platform must be comprised of 7 letters in lower and uppercases. The following must be considered:
- The payment request password can be generated automatically by the system or registered manually by the participant, always considering that it must have 7 digits and include numbers and letters.
- If users need to enter passwords manually, the letters "Ñ," "ñ" in upper or lowercase must not be used.
NOTE: Only for those depositors that have experienced problems in this process, and to avoid any rejections, we recommend entering your password manually using only uppercase letters.
May you have any questions, please contact us through the following channels:
Help Desk, MAC
Help Desk (Phone) | +56 22 393 9001 |
+56 94 565 3790 | |
Web Chat | www.dcv.cl |
Kind regards,
DEPÓSITO CENTRAL DE VALORES S.A.,
DEPÓSITO DE VALORES