Operating hours of offices for Custody and DCV Registros during the month of January 2021

Dear Depositors,
The Depósito Central de Valores S.A. (DCV) and its affiliate DCV Registros inform about the update of the return plan to offices and customer service.

We remind you that the customer service associated with custody will be conducted upon appointment at This email address is being protected from spambots. You need JavaScript enabled to view it., while the services associated with DCV Registros shall be done so at This email address is being protected from spambots. You need JavaScript enabled to view it..

The preceding applies only to the services and procedures previously informed and described in the bulletin of July 29th, 2020.

The dates and customer service hours will be the following:

Monday, Wednesday, and Friday from 10:00 to 14:00 hours throughout the month of January.

Preventive measures for customer service

We ask all clients to consider the protection measures that are being implemented and respect, at all times, the preventive signage installed. This applies to all people who attend DCV’s offices located at Torre Nueva Santa María, Av. Los Conquistadores 1730, 24^th floor, District of Providencia.

• The use of a mask is mandatory at all times.
• All people must carry their identity card.
• All people must identify themselves in the entrance hall (floor -1) with the DCV Registros receptionist, who will provide them with a magnetic card that allows their entry to the 24th floor.
• Once you enter the 24th floor, you must give the magnetic card to the security guard.
• Only people who carry out the procedure may enter; the entry of companions or minors is prohibited, except in cases where assistance is needed.
• All people must undergo temperature control at the access totem, follow the instructions for hand washing and show their identity card.
• Maintain, at all times, the recommended physical distance of 1.5 meters between people.
• Once the procedure is completed, the person must leave immediately.
• The consumption of food or drinks is not allowed.

Those who will be prohibited from entering the 24^th floor

• People who register over 37.8° in the temperature control.
• People who are not wearing a mask. If the client does not bring theirs, they will be given a disposable one.
• People which do not have a previously confirmed reservation request.

For more information, please contact
Shareholders Attention

This email address is being protected from spambots. You need JavaScript enabled to view it. +56 223 939 003