Shareholders Meeting Service Attendance and electronic voting for shareholders, banks, stockbrokers, and custodians in general

Dear Shareholders:

According to the Bulletin published on March 31st, 2020, DCV Registros has made available to its issuers the new Assistance Service and Electronic Voting for shareholders meetings and assemblies of contributors. In relation to this service, we inform of some important elements to consider as a shareholder of a bank, stockbroker, and custodian in general:

Prior to the shareholders meeting, shareholders must send the information as instructed by the issuer, which basically will consist in the following:

• Registration Form:

1. Full name of the shareholder.
2. ID No. of the shareholder.
3. Contact email for sending the access code of the system.
4. Contact telephone number of the shareholders.
5. Inform if the information is being proposed as a signing shareholder of the meeting minutes.

• If you provide a power of attorney:

1. Full name of the representative
2. ID No. of the representative
3. Contact email of the representative for sending the access code of
4. the system.
5. Contact telephone number of the representative.

• In addition to the registration form, you must attach the following:

1. Identity card of the shareholder showing both sides

• If you provide a power of attorney:

1. Image of the power of attorney defined by the issuer; if endorsed, it must be sent showing both sides.
2. Identity card of the representative showing both sides.

• If you are a legal representative or custodian:

1. Power of attorney with the FEA (Advanced Electronic Signature).

• Send the distribution of the votes that it represents, which is a relevant issue in order to register in the voting system the shareholder that the bank or the stockbroker represents, as well as the distribution of shares of this group in relation to their vote intention. Given the above, the custodian shareholders must send this list indicating what quantity of the shares they represent have a voting instruction. All of the preceding in accordance with the provisions of Subsection 4 of Article 179 of the Securities Market Law in relation to entities that hold securities on behalf of third parties.

It is important to emphasize that the deadline for the registration of shareholders and requests for certificates for shareholders meetings will be the business day prior to the holding of the meeting at 14:00 hours.

• Every shareholder/legal representative registered in the Electronic Voting Service will receive an email containing the access code (control number) to attend the meeting and for voting electronically, at an hour to be defined by the issuer.

During the day of the shareholders meeting, each issuer will define the time it allows entering the attendance and electronic voting system, which will generally be available 30 minutes and 1 hour before the start of the shareholders meeting:

• The shareholder/legal representative must access the platform through the access link provided in the email sent and must enter the respective meeting with the control number.
  • This action, when performed, confirms attendance and nothing you do or do not do afterwards will eliminate your attendance at the meeting.
• Once you enter, you can view the selected voting matters.
• The distribution of votes will be displayed according to the information previously sent by the issuer with respect to those who are represented and the respective votes.
• The shareholder/legal representative may cast their vote electronically for each individual matter, multiple times, or simply not vote:
• • For each represented shareholder and their share distribution.
  • See the Quick Guide of the Shareholder.

• In case of appointing a board of directors:
  • The shareholder/legal representative will be able to see the candidates (for appointing the board of directors) and through a manual distribution it must necessarily assign its votes to the selected directors:
    • The system will control that no more than the assigned shares can be voted.
    • The system does allow voting for fewer shares.
  • Then, the vote will be registered on the platform.

• Once these tasks have been carried out, the shareholder/legal representative may leave the system and participate in the shareholders meetings that each issuer will carry out through different means.

The quick guide of The Shareholder Electronic Voting Service
for the Election of Board of Directors"

Download

"Registration form"

Download

Without further ado, sincerely,

DEPÓSITO CENTRAL DE VALORES S.A.,
DEPÓSITO DE VALORES