Client´s Help Desks


Telephone: (56) 22 393 90 01
Hours: Monday to Friday 9:00 a.m. to 6:30 p.m.


(562) 2393 9003
Monday to Thursday from 9:00 a.m. to 5:00 p.m. Friday from 9:00 a.m. to 4:00 p.m.
Public attention office: Av. Los Conquistadores 1730, 24th floor, Providencia.
Office hours are Monday through Thursday from 9:30 a.m. to 5:00 p.m., Friday and holiday eves from 9:30 a.m. to 4:00 p.m.
It is required to request a reservation of time for attention in offices to the email or phone +56 22 393 9003.

Help Content

How to attach the digital certificate?

You must enter DCV’s web site, select the link “My account” located at the side in the module “Client Access”-->Select the Digital Certificate option --> Enter user code and password (the password must be entered twice), select the company (in case you are authorized by more than one) --> Select the option attach digital certificate --> select current digital certificate installed in the user’s PC -->Continue.

What is the signature registry for?

To verify any document or requirement that the shareholder sends to us through a request they have signed.

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