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Customer Service Channels

Check out our options and business hours.

DCV Registros
(Shareholders' Register)

Shareholders, Brokerage Firms, and General Public Service Office

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    You must schedule an appointment to visit a DCV Registros office. Schedule your appointment using the link below SCHEDULE AN APPOINTMENT or call us at +56 22 393 9003.

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    Address:
    Av. Los Conquistadores 1730, floor 24, Providencia.

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    Customer Service Hours:
    Monday to Thursday from 09:30 a.m. to 5:00 p.m.
    Fridays and holiday eves, from 09:30 a.m. to 4:00 p.m.

Remote Customer Service

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    Phone Number:
    + 56 22 393 9003

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    E-mail Address:
    [email protected]

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    Customer Service Hours:
    Monday to Thursday from 09:00 a.m. to 5:00 p.m.
    5:00 p.m. Fridays from 09:00 a.m. to 4:00 p.m.

DCV Registros
(Issuers and Investment Funds)

Remote Customer Service

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    Phone Number:
    + 56 22 393 9003

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    Customer Service Hours:
    Monday to Thursday from 09:00 a.m. to 5:00 p.m.
    Fridays from 09:00 a.m. to 4:00 p.m.

DCV
(Securities Custody)

Depositors Remote Customer Service

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    Phone Number:
    + 56 22 393 9001

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    E-mail Address:
    [email protected]

     

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    Customer Service Hours:
    Monday to Friday from 09:00 a.m. to 6:30 p.m.

Securities Custody Desk

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    Appointment is required for securities custody desk services. Write to us at [email protected]

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    Address:
    Av. Los Conquistadores 1730, piso 24, Providencia.

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    Customer Service Hours:
    Monday to Friday from 09:00 a.m. to 2:00 p.m.