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Customer Service Channels

Check out our options and business hours.

DCV Registros
(Shareholders' Register)

Shareholders, Brokerage Firms, and General Public Service Office

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    Booking an appointment is required for in-person service at DCV Registros offices. Write to us at [email protected] or call us at +56 22 393 9003.

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    Address:
    Av. Los Conquistadores 1730 floor 24, Providencia.

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    Customer Service Hours:
    Monday to Thursday from 09:30 a.m. to 5:00 p.m

    Fridays and holiday eves, from 09:30 a.m. to 4:00 p.m.

Remote Customer Service

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    Phone Number:

    + 56 22 393 9003

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    E-mail Address:

    [email protected]

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    Customer Service Hours:
    Monday to Thursday from 09:00 a.m. to 5:00 p.m

    5:00 p.m Fridays from 09:00 a.m. to 4:00 p.m

DCV Registros
(Issuers and Investment Funds)

Remote Customer Service

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    Phone Number:

    + 56 22 393 9003

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    Customer Service Hours:
    Monday to Thursday from 09:00 a.m. to 5:00 p.m

    Fridays from 09:00 a.m. to 4:00 p.m

DCV
(Securities Custody)

Depositors Remote Customer Service

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    Phone Number:

    + 56 22 393 9001

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    E-mail Address:

    [email protected]

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    Customer Service Hours:
    Monday to Friday from 09:00 a.m. to 6:30 p.m.

Securities Custody Desk

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    Appointment required for securities custody desk services. Write to us at [email protected].

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    Address:
    Av. Los Conquistadores 1730 piso 24, Providencia.

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    Customer Service Hours:
    Monday to Friday from 09:00 a.m. to 2:00 p.m.