Service Quality

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Service Quality

We are committed to providing an experience that aligns with our clients’ expectations. To achieve this, we have defined the four key attributes that shape the end-to-end experience our clients have with us.

Experience Seal

Service Quality Reports

Figures that demonstrate our commitment to the industry

Informe Nivel Calidad de Servicio “Trimestre Enero-Marzo 2018”

361.82 KB - PDF

Informe Nivel Calidad de Servicio “Bimestre Enero-Febrero 2018”

368.69 KB - PDF

Informe Nivel Calidad de Servicio “Trimestre Octubre – Diciembre 2017”

374.80 KB - PDF

Informe Nivel Calidad de Servicio “Bimestre Noviembre – Diciembre 2017”

366.32 KB - PDF

Informe Nivel Calidad de Servicio “Bimestre Septiembre – Octubre 2017”

366.28 KB - PDF

Informe Nivel Calidad de Servicio “Trimestre Julio-Septiembre 2017”

368.90 KB - PDF

ISO 19011

ISO 27035

ISO 31000

CISA

Norma ISO 27001

Internal Auditing QA (Quality Assessment) Certification

Thomas Murray A+

Norma ISO 22301

Certificate of Adoption and Implementation of the Crime Prevention Model

AT 320 (SSAE-18) and AT 205

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Service Quality

Experience Seal

Service Quality Reports

DCV Certifications

ISO 19011

ISO 27035

ISO 31000

CISA

Norma ISO 27001

Internal Auditing QA (Quality Assessment) Certification

Thomas Murray A+

Norma ISO 22301

Certificate of Adoption and Implementation of the Crime Prevention Model

AT 320 (SSAE-18) and AT 205