_{The first full day of operation was successfully conducted from the disaster recovery site (SRAD), located over a thousand kilometers from Santiago, demonstrating the ability to maintain DCV’s service continuity during emergencies.}

The exercise, which involved all clients and FMIs connected to the DCV, enabled full operations without any service degradation. During the day, the average response time per transaction was 0.36 seconds, with a latency of just 17 milliseconds on the primary link to the site.

Beyond the technological infrastructure, it is worth noting that, during the last few years, DCV has been in constant transformation and development, emphasizing building a culture of shared resilience among its teams and incorporating continuous improvement practices, agile methodologies, and joint training sessions with clients and strategic partners. This approach aims to make resilience a way of working that influences the whole organization, not just a technical trait.

Thanks to this comprehensive approach, the company has strengthened its ability to adapt to complex scenarios, reducing risks and reinforcing the stability of the services supporting the Chilean financial market. This has also enabled progress toward aligning with international standards, establishing DCV as a regional leader in technological management and operational continuity.

The disaster recovery site—located more than a thousand kilometers from Santiago—is housed in a Tier III data center with high standards of security, energy independence, controlled cooling, and availability. The project included six previous exercises, two of which involved direct client participation. This allowed us to adjust protocols and ensure smooth operations during the final activation day, which took place last October.

The good news is that we successfully operated a full day from an alternative site outside of Santiago, without customers noticing any difference in the quality of service. “This achievement is the final result of years of preparation and collaboration among different departments,” says Guillermo Toro, DCV’s Technology and Cybersecurity Manager.

This progress is part of DCV’s technological resilience strategy, which aims to enhance the operability and security of the Chilean financial market in the face of increasingly complex technological environments and cyber threats.

The next challenge the DCV team is considering is evaluating the architecture of its data processing centers (DPC), aiming to add new configurations that strengthen its capabilities against emerging cyber or infrastructure events.