Business continuity ensures the availability of critical services in the event of disruptions or operational failures through solid management and effective mechanisms.

Our Business Continuity Management System (BCMS), certified under ISO 22301, guarantees operational resilience and sustainability.

What to do in the event of a major incident?

Our website, www.dcv.cl, is the official source of information in case of an incident. You can also request information from the Help Desk – MAC by calling +56 223 939 001 or sending an email to [email protected], and the Shareholders Help Desk by calling +56 223 939 003 or sending an email to [email protected].

You can also call: +569 9099 4839 / +569 9099 4842. Our corporate communications are always issued through our communication portal at www.dcv.cl and from our official email account, [email protected].

Do you need more information on the business continuity management system policy?

Call the Help Desk – MAC at +56 223 939 001, send an email to [email protected], or
send an email to the Business Risk and Continuity Assistant Manager, Mr. André
Medel C., at [email protected].