We issue and manage share certificates. For this, we carry out multiple activities such as:

• Updating information: to keep shareholder registers up to date, ensuring that personal, contact, and participation data are accurate and current.
• Share transfers: when changes in share ownership must be registered.
• We automatically update stock market transactions when connected to DCV.
• Issuance of tax-related information. One tax statement per corporate action.
• We register liens and restrictions on share certificates.
• We conduct a comprehensive legal background study and issue detailed legal reports. The report is per shareholder.

We attend to your shareholders’ requirements through our various channels: DCV Registro’s office, telephone, and email.
We also offer optional services, including dividend payments in Chilean pesos, shareholder meetings managed jointly with DCV Registros and EVoting, and the generation of tax statements.

Public corporations, private corporations, or simplified joint-stock companies (SpA).

• Security and safekeeping: supported by secure and modern technological platforms that guarantee the integrity and availability of the information, protecting the securities of our clients.
• Improved issuer-investor relationship: strengthens the bond with shareholders by offering them a transparent, orderly service with high standards of service quality and information security.
• Cost reduction and efficiency: reduce the time, costs, and risks associated with registry management. By outsourcing a service that is not part of their core business, companies can reallocate productive capabilities to their respective business areas.
• Expert support for issuers: delivered by seasoned professionals with strong commitment and deep industry expertise.
• Regulatory compliance: we ensure adherence to all applicable laws governing shareholder registry management.

• We automatically update stock market transactions when connected to DCV.
• Reports are delivered based on specific needs and in accordance with the funds under administration.
• We issue and manage fund unit certificates in dematerialized form.
• Transfers: when a change in the ownership of participation units must be registered.
• We register liens and restrictions on fund units.

We also offer optional services such as:

• Payment of corporate actions to the extent that they are in CLP.
• Investor’ meetings with DCV Registros in partnership with EVoting.
• We conduct a comprehensive legal background study and issue detailed legal reports. The report is per AGF (General Funds Administrator).
  NOTE: The fund manager (AGF) keeps the relationship and provides customer service to its investors. DCV Registros does not provide customer service to investors in its communication channels.
  

Public corporations, private corporations, or simplified joint-stock companies (SpA).

• Security and safekeeping: supported by secure and modern technological platforms that guarantee the integrity and availability of the information, protecting the securities of our clients.
• Improved issuer-investor relationship: strengthens the bond with shareholders by offering them a transparent, orderly service with high standards of service quality and information security.
• Cost reduction and efficiency: reduce the time, costs, and risks associated with registry management. By outsourcing a service that is not part of their core business, companies can reallocate productive capabilities to their respective business areas.
• Expert support for issuers: delivered by seasoned professionals with strong commitment and deep industry expertise.
• Regulatory compliance: we ensure adherence to all applicable laws governing shareholder registry management.

We offer a platform for carrying out electronic operations, replacing the need for physically signed subscription and redemption letters, allowing legal representatives to authorize operations electronically.
Downloadable reports are available, along with a real-time view of the operation status, displaying the full workflow from initiation to completion.

General Fund Administrators (AGFs) who are clients of the contributor registry management service provided by DCV Registros.

• Optimized processing of operations through a web-based platform.
• Digital registration and data validation within DCV Registros.
• Secure operation validation with two-factor authentication for legal representatives.
• Real-time visibility of operations, allowing progress tracking.
• Simplified options for submitting operations online (manual entry via application or file import).
• Time efficiency for both contribution and redemption operations.
• Synergy with the digital equity deposit and withdrawal service, improving processing times for both operations.

As a shareholder of an issuing company managed by DCV Registros, you can contact us through our various service channels, including the DCV Registros office, telephone, and email, depending on your needs.
At DCV Registros, we take care of the following:

• • Updating your personal information: you can attend in person at DCV Registros offices, send a letter addressed to DCV Registros, signed by the shareholder, or email us at [email protected].
    
  • Signature registration: you must go in person to the DCV Registros office. If shareholders are unable to attend in person, they must register their signature with a Notary Public.
  • Power of attorney registration: if you prefer to act through a third party, you must submit a notarized power of attorney that clearly specifies the powers granted to the representative. These powers of attorney have limited validity.
  • Share certificate withdrawal request: you may request the withdrawal of your share certificates by submitting a request for their printing via your registered email, by mail, or in person at our offices. Afterward, you can collect them personally at our offices.
  • Legal information request: you may request it for the registration of legal representatives of natural persons or legal entities.
  • Share transfers: to adequately protect your interests as a shareholder, the processing of share transfers involves the application of strict security protocols, including shareholder identity verification and confirmation of certain transactions.
  • Dividend Payments: you must explicitly inform DCV Registros of your preferred dividend payment method.
  • Tax certificate request: you may request your tax certificate during the annual income tax filing period.
  • Inheritance processing: we will request specific documents to process and formalize the legal transfer of inheritance rights (in accordance with the Chilean procedure known as "posesión efectiva").

If you have any questions about the above, please visit our FAQ section in the Help Center.

Shareholders of corporations whose registers are managed by DCV Registros.

• Handle everything in one place.
• Expert guidance to shareholders on procedures and requests.
• Maximum protection for shareholders during sensitive and fraud-prone processes.
• Access to up-to-date information on their shares across multiple companies managed by DCV Registros.