intradcv logo comunica

  • Inicio
  • News Center
  • Bulletins
  • Artículos
  • Operating hours of offices for custody and DCV Registros during the first fortnight of October 2020
A- A A+

Operating hours of offices for custody and DCV Registros during the first fortnight of October 2020

Print Email

kbcr bol dcv 28 05 2020 esp

 Dear Depositors,

The Depósito Central de Valores S.A. (DCV) and its affiliate DCV Registros inform on the commencement of the implementation of the return plan to offices and customer service.

We remind you that customer service associated with custody will be conducted upon appointment at This email address is being protected from spambots. You need JavaScript enabled to view it., while the respective appointment for the services associated with DCV Registros must be made at This email address is being protected from spambots. You need JavaScript enabled to view it..

Customer service will regard the services and procedures previously informed and described in the bulletin of July 29th, 2020.

The dates and operating hours will be the following:

Monday, Wednesday, and Friday from 10:00 to 14:00 hours, which will be effective from October 1st to October 14th, 2020.

Preventive measures for customer service

We ask all clients to consider the protection measures that are being implemented and to respect at all times the preventive signage installed. This is applicable for all people who attend DCV’s offices located at Torre Nueva Santa María, Av. Los Conquistadores 1730, 24th floor, District of Providencia.

  • The use of a mask is mandatory at all times.
  • All people must carry their identity card.
  • All people must identify themselves in the access hall (floor -1) with the DCV
  • Registros receptionist, who will give them a magnetic card that allows their entry to the 24th floor.
  • Once you enter the 24th floor, you must give the magnetic card to the security guard.
  • Only people who carry out the procedure can enter; the entry of companions or minors is prohibited, except in cases where assistance is needed.
  • All people must undergo temperature control at the access totem, follow the instructions for hand washing and show their identity card.
  • Maintain, at all times, the recommended physical distance of 1.5 meters between people.
  • Once the process is completed, the individual must leave immediately.
    The consumption of food or drinks is not allowed.

Those who will not be allowed to enter the 24th floor

  • People who register over 37,8° in the temperature control.
  • People who are not wearing a mask. If the client does not bring theirs, they will
  • be given a disposable one.
  • People who do not have a previously confirmed reservation request.
For more information please contact
Shareholders Attention
This email address is being protected from spambots. You need JavaScript enabled to view it. I +56 223 939 003

Sincerely,

DEPÓSITO CENTRAL DE VALORES S.A.,
DEPÓSITO DE VALORES

banner dcv bottom cc

Client´s Help Desks

Nº DEPOSITORS
(562) 2393 90 01
Monday - Friday
9:00hrs. - 18:30hrs.

Nº SHAREHOLDERS
(562) 2393 90 03
Monday - Thursday
9:00hrs. - 17:00hrs.
Friday
9:00hrs. - 16:00hrs.

Our Offices

DCV
Apoquindo Avenue 4001
Floor 12, Las Condes.

DCV REGISTROS
Los Conquistadores Avenue 1730, Floor 24, Providencia, Santiago

Monday - Thursday
9:00 hrs. - 17:00 hrs.
Friday
9:00 hrs. - 16:00 hrs.