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Crime Prevention Model

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DCV is committed to promoting ethical behavior in all actions where an employee, supplier and / or consultant of the company may intervene.

Therefore, DCV has a Crime Prevention System, which is aimed at maintaining commercial and professional relations based on trust and in accordance with the law. This system corresponds to a set of procedures and internal rules through which DCV is organized in order to prevent the commission of some of the crimes established in Law 20,393 (Money Laundering, Terrorist Financing, Bribery and Concealment). According to this law, DCV has a Certified Crime Prevention Model and, therefore can comply with  Law 19,913 (UAF).

Whistle-blowing channel

The Crime Prevention System has planned a formal channel in order to receive complaints from company employees, suppliers or advisors before unusual situations that do not have an apparent explanation, or where there are warning signs or suspicions on situations that could be linked to money laundering, terrorism financing, bribery or concealment.

Complaints can be sent directly to the email box at This email address is being protected from spambots. You need JavaScript enabled to view it., athrough which our compliance team will confidentially receive them.

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Client´s Help Desks

Nº DEPOSITORS
(562) 2393 90 01
Monday - Friday
9:00hrs. - 18:30hrs.

Nº SHAREHOLDERS
(562) 2393 90 03
Monday - Thursday
9:00hrs. - 17:00hrs.
Friday
9:00hrs. - 16:00hrs.

Our Offices

DCV
Apoquindo Avenue 4001
Floor 12, Las Condes.

DCV REGISTROS
Huérfanos 770 Floor 22,
Santiago Centro.

Monday - Thursday
9:00 hrs. - 17:00 hrs.
Friday
9:00 hrs. - 16:00 hrs.