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FAQs
Shareholders must keep the following information updated in their Corporation’s
shareholders’ registry:
1. Full name (name, middle name, first surname, and second surname).
2. ID number and taxpayer ID number (RUT).
3. Full address (street name, address number, commune, city, and country).
4. Phone number.
5. Email address.
6. Dividend payment method. (For more information, go to the” Dividends “tab.)
This information is essential for contacting shareholders and sending them timely
and relevant updates.
Please do the following to update this information:
Visit DCV Registros’ offices in person, by scheduling an appointment in advance via email at [email protected] or by phone at +56 22 393 9003. (Av. Los Conquistadores 1730, 24th floor, Providencia) Send an original letter addressed to DCV Registros, signed by the shareholder, or email [email protected] the completed and signed contact information form, scanned along with a double-sided copy of your national ID, bearing three signatures and a date (your signature must already be registered with us).
To protect the interests of shareholders and to ensure they operate as such, it is vital to keep their signature registration up to date. For that, shareholders may do the following:
Visit DCV Registros S.A.’s offices in person and complete the corresponding form [email protected] or by
phone at +56 22 393 9003.
If shareholders are unable to attend in person, they must register their signature with a Notary Public. Please send the original document to the offices of DCV Registros S.A. (Av. Los Conquistadores 1730, floor 24, Providencia) or with an advanced electronic signature to our email address: [email protected], along with a copy of both sides of the corresponding identity card, three signatures, and the date.
The shareholder must notify DCV Registros S.A. of their preferred dividend payment method, such as:
– Direct deposit into a bank account
– Mailing of a nominative check
– Pickup of a check at the offices. If choosing direct deposit, the shareholder must provide the name of the bank and the corresponding account number. If choosing check delivery, it is necessary to have the registered address updated. If the shareholder has not specified any of the aforementioned options, the default method will be the pickup of a nominative check or a cashier’s check (Vale Vista) at the designated bank, provided the company has included this method in its dividend policy.
To grant powers of attorney on behalf of an estate, all heirs must sign a power of attorney designating a common representative with authority over shareholder- related matters. If the power of attorney includes the authority to sell shares or collect dividends, it must be granted either by a private instrument notarized before a notary public or by a public deed.
Additionally, if any of the heirs are women, their marital status must be certified by either a marriage certificate or a sworn statement by two witnesses before a notary. If the woman is married under community property regime, her husband must also grant power of attorney to authorize the sale of shares. Finally, if the marriage has been dissolved, a certificate must be provided stating that the heir has not remarried.
If the estate includes heirs under the age of 18, different documents must be submitted depending on the specific situation:
1- If the heirs are children of the deceased, a birth certificate for each minor must be submitted, or a notarized photocopy of the family record book.
2- If the heirs are not children of the deceased and only one parent is alive, both the minor’s birth certificate and the death certificate of the deceased parent must be submitted, as applicable.
3- If the heirs are not children of the deceased and both parents are alive, a recent birth certificate of the minor must be submitted. If the certificate does not indicate an agreement or court ruling regarding custody and parental authority, a sworn statement signed by both parents before a notary must be attached, clarifying whether they are separated and, if so, with whom the minor resides. It is essential to note that this sworn statement is not required if both parents act jointly in representing the minor.
The certificate of effective inheritance proceedings (posesión efectiva) issued by the Office of Vital Records must be submitted. This document must include identification of the deceased, the heirs, and the list of assets. If, for any reason, the inventory does not specify the number of shares held by the deceased but only their value, a certificate indicating the average value of the shares during the six months prior to the date of death must also be submitted. Additionally, a copy of the resolution from the Chilean Internal Revenue Service (SII) regarding the inheritance tax must be provided, confirming payment, exemption, or the statute of limitations. If the shares are part of an amended inventory, the SII resolution must be subsequent to the amendment and must reflect the assets included therein.
Once the effective inheritance proceedings have been granted for a deceased shareholder, the heirs must submit the following documentation to DCV Registros S.A.:
In the case of effective inheritance proceedings processed through the courts, a copy of the registration of the court order granting effective inheritance must besubmitted, as recorded in the Property Registry of the relevant Real Estate Registrar. This document must be no older than six months. If obtained online, it must be within the valid verification period indicated by the relevant Registrar’s website.
For testate effective inheritance proceedings, a copy of the registration of the will in the same registry must be submitted. A copy of the will itself is also required to verify whether any legacy provisions regarding shares exist, as such details are not included in the registry inscription. Additionally, a copy of the inventory of assets (or the extended inventory, if applicable) listing the shares involved in the succession must be provided. Finally, a certificate from the IRS (SII) or a court resolution regarding the inheritance tax must be submitted, either confirming payment or stating the tax exemption or prescription. If the shares are part of an amended inventory, the resolution must be dated after the amendment to include the newly listed assets.
To initiate the effective inheritance proceedings of a deceased shareholder, the heirs must obtain the following documents:
1. A balance certificate issued by DCV Registros S.A. indicating the number of
shares held by the deceased shareholder.
2. A certificate from the Statistics Department of the Santiago Stock Exchange, stating the weighted average value of the shares during the six months preceding the date of death.
3. If the shares belong to a Closed Corporation (Sociedad Anónima Cerrada), a certificate issued by DCV Registros S.A., indicating the book value closest to the date of death, must be submitted.
For the transfer of shares by legal entities, it is mandatory to submit all legal documents and current powers of attorney in advance. These documents will be reviewed by the DCV Registros legal department. Once approved, a legal opinion will be issued indicating whether the entity has the authority to sell and/or self- contract shares. The legal representative, attorney-in-fact, or shareholder must be registered with the company. Otherwise, an original notarized signature registration must be submitted, in which the notary certifies the identity of the signer and specifies whether they are a shareholder or a representative. The notary must certify as follows: If the person is a shareholder: “Signed before me, Mr./Ms. ………………… RUT …………………” If the person is a legal representative or attorney-in-fact: “Signed before me Mr./Ms. ……………… RUT ………………… as representative of ……………… RUT: …….”. A copy of the signer’s identity card, signed three times, must also be included.
The purchase or sale price per share must be specified in the transfer document. In accordance with Article 1796 of the Civil Code, sales contracts are null and void between spouses not legally separated and between parents and children under parental authority.
The shareholder must contact any stock brokerage firm, as they are responsible for executing the purchase or sale of shares. Once this is done, the shareholder must sign the transfer form, which the brokerage firm will then submit to the company (DCV Registros) to transfer the shares into custody and proceed with the sale.
To transfer or sell shares to an individual or a legal entity, both the buyer and the seller must sign the transfer document at a notary’s office, where the notary will verify and certify the identities of both parties. The notary must certify the following: “Signed before me, Mr./Ms. ………………… RUT ………………… as the seller, and Mr./Ms. ………………… RUT ………………… as the buyer.” In the case of a succession, the notary must certify: “Signed before me, Mr./Ms. ………………… RUT ………………… as the seller, in representation of the estate of ………………… RUT …………………, and Mr./Ms. ………………… RUT ………………… as the buyer.” The representative of the estate must sign as the seller. The original document must be submitted in person at the offices of DCV Registros or sent with an advanced electronic signature to: [email protected]. Another valid method is to execute the transfer in the presence of two adult witnesses. In this case, the seller, buyer, and both witnesses must sign the document and present valid national ID cards. In cases involving an estate, the witnesses must not be part of the estate. To proceed, the document must first be submitted via email for review and appointment scheduling at [email protected] Afterwards, the original document must be presented in person at the offices of DCV Registros, along with the original or notarized copies of the witnesses’ IDs.
The shareholder must submit a copy of the company’s Tax ID (RUT) and that of its legal representatives, along with original signature records of those representatives, which must be notarized with the phrase “firmó ante mí” (signed before me) or validated with an Advanced Electronic Signature. In addition, specific legal documentation must be provided depending on the type of legal entity (available in the “List of Legal Requirements” on the DCV Registros inquiry website). It is also necessary to attach the deeds certifying the current powers of the legal representatives, as well as the powers to be exercised, such as selling shares or collecting dividends (see more details under “Shareholder Information – Powers of Attorney”).
The shareholder must first submit to DCV Registros a notarized power of attorney granting authority in essential matters to be represented. The validity of the power of attorney must comply with the criteria established by DCV Registros (see “Shareholder Information – Powers of Attorney”). In addition, the shareholder must attach a copy of the representative’s Tax ID (RUT).
Documents must be original or certified copies issued by a notary authorized under Articles 431 to 433 of the Organic Code of Courts. Please note that simple photocopies and scanned copies are not accepted. If a shareholder submits documents signed with an advanced electronic signature, their authenticity must be verifiable within the validity period established under Law No. 19,799. Documents may be delivered physically to the offices of DCV Registros S.A., or sent by email to: [email protected]. Additionally, submitted legal documents WILL NOT BE RETURNED, in accordance with Article 43 of the Regulation under the Corporations Law.
If a shareholder has lost or damaged a share certificate, they must follow a series of procedures to officially report the situation. In the case of publicly traded corporations, the shareholder must publish a notice in a nationally circulated newspaper, stating that the relevant certificate has been nullified due to loss. This notice must include: the certificate number, the number of shares, and the shareholder’s information. The following wording is suggested: “Certificate No. for shares of (company name), belonging to (name and RUT of shareholder), is nullified due to loss.” The shareholder must then purchase three copies of the newspaper, cut out the page containing the notice, and send it to the
Stock Exchanges along with a notification letter. This letter must be sent in duplicate so that the Stock Exchanges can stamp one copy to confirm receipt. Next, the shareholder must submit a letter—signed by them or their legal representative—to DCV Registros S.A., notifying the company of the loss or damage to the certificate. The newspaper notices and the stamped letters from the Stock Exchanges must accompany this letter. For corporations that are not publicly traded, the process is similar; however, only one publication in a nationally circulated newspaper is required, along with the submission of a letter and the corresponding newspaper copy to DCV Registros S.A.
A shareholder wishing to withdraw their share certificates must request their printing via their registered email, by a simple letter, or in person at our offices. After this, they must appear in person to complete the withdrawal. If the shareholder is unable to appear in person, they must grant a notarized private power of attorney authorizing a third party to withdraw the certificates on their behalf. Alternatively, they may request delivery of the certificates by certified mail by submitting the “Certificate Delivery Request” form. It is important to note that this document must contain the registered signature of the shareholder (see the Signature Registration module for more information).
Powers of attorney granted abroad are subject to the following conditions:
The power of attorney must be signed in the presence of the corresponding Chilean Consul and legalized by the Chilean Ministry of Foreign Affairs. It will be valid for 6 months from the date of issuance. If the Consul operates in a country that is a signatory to the Hague Apostille Convention, only apostille certification is required to validate the document, which also grants a 6-month validity. If the power of attorney is notarized in Chile within 30 days of its issuance, its validity is extended to two years, the same as a public deed.
The validity of the powers of attorney will be subject to the following rules:
The shareholder must grant a notarized power of attorney clearly stating the powers granted to the representative. If the power of attorney is formalized by a public deed, it will be valid for 2 years, unless a shorter period is expressly indicated. If it is a simple notarized letter, the power of attorney will be valid for 6 months. Once the period has expired, it is essential to renew the power of attorney in order to maintain the representation.