Services for Investment Fund Administrators: New Digital Subscription and Redemption Service for Investment Fund Units 

 Dear General Funds Administrators,

DCV Registros informs you that, starting July 7, 2025, we will make the new digital subscription and redemption service for investment fund units available to all GFAs.  

The new digital service enables the processing of subscription (contribution) and redemption transactions of investment fund units through a web platform, replacing the physical subscription and redemption letter and incorporating electronic approval by authorized representatives. 

This new digital service replaces the physical letter process exclusively for subscription (contribution) and redemption transactions. Decrease, exchange, and retroactive transactions that are not processed through the digital service will continue to follow the current procedure and must be submitted to and handled by [email protected].

Benefits of the new digital service include:

• Time efficiency for transactions through a web platform.
• Secure transaction validation through the incorporation of two-factor authentication for authorized representatives.
• Online visibility of transactions, allowing users to view their current status
• Synergy with the digital equity deposit and withdrawal service, improving processing times for both types of transactions  .

To subscribe to the service, GFAs must meet the following requirements, in order of precedence:

1. Each GFA must create their users in the DCV Registros platform, on DCV’s website at (www.dcv.cl) under Client Center / User Registration. 
2. Sign the “Users administration request form” which can be downloaded in the link provided in the newsletter or from DCV’s website (Help & Support Center – Manuals, guidelines, and more) and return a signed copy to the Help Desk – MAC according to the specifications provided in the form, these must contain the information of the users created in item 2.

For the onboarding process and during the initial transactions, the Issuer Commercial Department will be available at all times to answer your inquiries at [email protected]