Sustainability
From this perspective, we are committed to contributing to the construction of a better country, upholding fundamental rights, protecting the environment, and fulfilling our social responsibility to our clients, shareholders, regulators, collaborators, and other stakeholders.
Our Sustainability Policy aims to "promote trust for a sustainable society" in line with our values, by leading by example and integrity.
Sustainability Strategy and Pillars
We have defined a framework for the sustainable development of the company, promoting trust for a sustainable society. We lead by example and with integrity, aligned with our values and the environmental, social, and governance (ESG) dimensions, through a strategy based on five pillars.


Ethical Culture
We remain committed to strengthening good governance, corporate integrity, and ethics across our entire value chain, fostering trust and professionalism in our relationships with various stakeholders. Our key areas of focus are: sustainable supply chain management and corporate governance.
DIMENSIONS:
Responsible Supply Chain
Objective: Strengthen and develop an ecosystem of suppliers that complies with ESG standards. Strategic focus: Sustainable supply chain management.
Corporate Governance
Objective: Strengthen our values-based culture to become a benchmark for financial institutions in good governance and business sustainability. Strategic focus: Corporate governance.


Development and Collaboration
We foster our organizational culture by promoting the development, care, and well- being of our team, communities, and clients, guided by the principles of excellence, respect, and collaboration. Our key focus areas: Community engagement, well-being, and professional growth.
DIMENSIONS:
Community Contribution:
Objective: Generate a positive impact in communities through collaboration with our employees. Strategic focus: Community engagement.
Development and Diversity
Objective: Become a hub for attracting and retaining talent, fostering growth for all. Strategic focus: Well-being and professional development; Diversity and inclusion.


Environmental Care
We are committed to continuously adapting to environmental challenges and proactively incorporating them into DCV's decision-making processes. Our focus: Circular economy.
DIMENSIONS:
Operational Eco-efficiency:
Objective: Promote operational eco-efficiency through carbon footprint reduction and a pioneering circular economy program for technological waste management. Strategic focus: Circular economy.


Operational Resilience
We are continuously working to provide certainty and build trust in the financial market regarding the proper and uninterrupted operation of our services. Our key focus areas are cybersecurity, data protection, and operational support for clients.
DIMENSIONS:
Cybersecurity:
Objective: Become a benchmark in cybersecurity by continuously strengthening our controls. Strategic focus: Cybersecurity and data protection.
Business Continuity
Objective: Maintain our operational excellence and collaborate with clients to design ESG-aligned solutions. Strategic focus: Operational support for clients.
Implementation
The sustainability policy is supported by an action plan that outlines the initiatives, timelines, goals, and indicators to be implemented in accordance with each pillar and dimension. The update of this action plan is reviewed annually by DCV's Board of Directors through its Culture and Sustainability Committee during its first session each year.